{"page":{"id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","name":"Sarvam API Status Page","url":"https://status.sarvam.ai/","updated_at":"2026-09-30T11:56:48Z"},"incidents":[{"id":"01M3S2SAFY2B1VTTR3YZA3V26A","name":"Data Availability and Retention Configuration Issues in Voice Agents","status":"investigating","created_at":"2026-09-30T11:56:48Z","updated_at":"2026-09-30T11:56:48Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M3S2SAFYDDMPE5WVF485M58A","body":"We are currently investigating an issue affecting historical data availability and retention settings within Voice Agents across select organizations.\n\nWe have identified missing reporting/analytics data spanning from late August to September 5th and are actively investigating root causes and recovery options.\n\nOur team is treating this with high priority. Further updates will be provided as investigation and recovery progress.","created_at":"2026-09-30T11:56:48Z","display_at":"2026-09-30T11:56:48Z","incident_id":"01M3S2SAFY2B1VTTR3YZA3V26A","status":"investigating","updated_at":"2026-09-30T11:56:48Z"}]},{"id":"01M39B9S2SF9AEXJB2PWCXGP9V","name":"Partial Outage on Voice Agents","status":"resolved","created_at":"2026-09-24T09:17:45Z","updated_at":"2026-09-24T09:34:32Z","resolved_at":"2026-09-24T09:16:00Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M39C8GF3DE6KXYFA23S24YFX","body":"We have successfully resolved the latency issues affecting our models. All systems are operating smoothly, and response times have returned to standard performance levels. We will continue monitoring our infrastructure closely. Thank you for your patience while we addressed this issue.","created_at":"2026-09-24T09:34:32Z","display_at":"2026-09-24T09:16:00Z","incident_id":"01M39B9S2SF9AEXJB2PWCXGP9V","status":"resolved","updated_at":"2026-09-24T09:42:54Z"},{"id":"01M39B9S2SZ88MAGBCVRZ0YSSM","body":"We are currently investigating increased latency across our models, which may cause delayed or degraded responses. Our team is actively working on a fix, and we will share updates as soon as possible. We apologize for the friction this is causing.","created_at":"2026-09-24T09:17:45Z","display_at":"2026-09-24T09:01:00Z","incident_id":"01M39B9S2SF9AEXJB2PWCXGP9V","status":"investigating","updated_at":"2026-09-24T09:23:23Z"}]},{"id":"01M33WCV9S4XZ9PWXW28M8BECV","name":"API request authentication issues","status":"resolved","created_at":"2026-09-22T06:21:05Z","updated_at":"2026-09-22T06:52:56Z","resolved_at":"2026-09-22T06:52:56Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M33Y760TECYBXRFQN1873CE4","body":"The issue affecting API request authentication has been resolved. Requests are now authenticating normally. We apologize for the disruption and thank you for your patience.","created_at":"2026-09-22T06:52:56Z","display_at":"2026-09-22T06:52:56Z","incident_id":"01M33WCV9S4XZ9PWXW28M8BECV","status":"resolved","updated_at":"2026-09-22T06:52:56Z"},{"id":"01M33WCV9S07YK2QSQ960QA5V9","body":"We are experiencing issues authenticating some API requests, which may cause requests to fail. Our team is investigating, and we will share updates as more information becomes available.\n\n ","created_at":"2026-09-22T06:21:05Z","display_at":"2026-09-22T06:21:05Z","incident_id":"01M33WCV9S4XZ9PWXW28M8BECV","status":"identified","updated_at":"2026-09-22T06:21:05Z"}]},{"id":"01M31Q1PD03PHSZN2QC40TSJV3","name":"Intermittent KYC Verification Issues","status":"resolved","created_at":"2026-09-21T10:09:08Z","updated_at":"2026-09-21T10:09:08Z","resolved_at":"2026-09-20T18:00:00Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M31Q1PD0W78E27S47YV9DQRE","body":"The issue was resolved at **11:00 PM IST**, and KYC verification is now operating normally. Affected users can retry their verification.","created_at":"2026-09-21T10:09:08Z","display_at":"2026-09-20T18:00:00Z","incident_id":"01M31Q1PD03PHSZN2QC40TSJV3","status":"resolved","updated_at":"2026-09-21T10:09:08Z"},{"id":"01M31Q1PD0R5N4SZYNE27WPE98","body":"Some users might experience intermittent issues with KYC verification through Vobiz.","created_at":"2026-09-21T10:09:08Z","display_at":"2026-09-20T09:30:00Z","incident_id":"01M31Q1PD03PHSZN2QC40TSJV3","status":"identified","updated_at":"2026-09-21T10:09:08Z"}]},{"id":"01M13CCKZVEM4N8EMZ560K3GZ0","name":"Potential Impact to 7965-Series Numbers (Vobiz)","status":"resolved","created_at":"2026-08-28T05:09:56Z","updated_at":"2026-08-28T06:52:56Z","resolved_at":"2026-08-28T05:53:00Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M13J977PTZ7ZKZXC9R17Y2DV","body":"The issue with the carrier has been resolved, and services are operating normally.\n\nWe apologize for the inconvenience.","created_at":"2026-08-28T06:52:56Z","display_at":"2026-08-28T05:53:00Z","incident_id":"01M13CCKZVEM4N8EMZ560K3GZ0","status":"resolved","updated_at":"2026-08-28T06:53:15Z"},{"id":"01M13CCKZVQT26BAP49FHDNTJX","body":"We are currently investigating an issue with our underlying carrier that may affect call connectivity on 7965-series numbers.\n\n Our team is working with the provider to resolve the issue and will share further updates as they become available. We apologize for the inconvenience.\n\nProvider status: \u003chttps://status.vobiz.ai/history\u003e","created_at":"2026-08-28T05:09:56Z","display_at":"2026-08-28T05:09:56Z","incident_id":"01M13CCKZVEM4N8EMZ560K3GZ0","status":"identified","updated_at":"2026-08-28T05:13:34Z"}]},{"id":"01M0VQG34ERQGSAM3GH96E3J63","name":"Outbound calling failures on 8071584-series numbers (Vobiz)","status":"resolved","created_at":"2026-08-25T05:50:09Z","updated_at":"2026-08-25T05:50:09Z","resolved_at":"2026-08-24T14:00:00Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M0VQG34ETPST8QRB3G0K449D","body":"The issue affected fewer than 15 numbers in the 8071584xxx series. All impacted customers have been contacted directly and offered replacement numbers should they wish to switch.\n\nNo action is required from customers outside this group.","created_at":"2026-08-25T05:50:09Z","display_at":"2026-08-24T14:00:00Z","incident_id":"01M0VQG34ERQGSAM3GH96E3J63","status":"resolved","updated_at":"2026-08-25T05:50:09Z"},{"id":"01M0VQG34EKRHBMCSRT9AEK74R","body":"Outbound calls placed from Vobiz numbers in the +918071584xxx series are failing to connect. The cause is a misconfiguration on the carrier side, confirmed by the provider. Impact began at approximately 14:30 IST.\n\nThese numbers are being replaced. Affected accounts will be contacted directly with replacement numbers. No other number series is affected.\n\nProvider status: \u003chttps://status.vobiz.ai/history\u003e","created_at":"2026-08-25T05:50:09Z","display_at":"2026-08-24T09:00:00Z","incident_id":"01M0VQG34ERQGSAM3GH96E3J63","status":"identified","updated_at":"2026-08-25T05:50:09Z"}]},{"id":"01M0FDHP7XQWZ7DMZAY0Q3NVE7","name":"Chat Completions API outage","status":"resolved","created_at":"2026-08-20T11:05:22Z","updated_at":"2026-08-20T15:23:17Z","resolved_at":"2026-08-20T15:23:17Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M0FW9XWVKZK1A6F1FA512R5G","body":"All errors have been resolved.","created_at":"2026-08-20T15:23:17Z","display_at":"2026-08-20T15:23:17Z","incident_id":"01M0FDHP7XQWZ7DMZAY0Q3NVE7","status":"resolved","updated_at":"2026-08-20T15:23:17Z"},{"id":"01M0FDHP7XAY82775V9TJQ8X1W","body":"The Chat Completions API is currently unavailable for the sarvam-105b conversations model. All requests to this model are failing. Other APIs are operating normally.\n\nWe are investigating and will update as soon as we have more information.","created_at":"2026-08-20T11:05:22Z","display_at":"2026-08-20T11:05:22Z","incident_id":"01M0FDHP7XQWZ7DMZAY0Q3NVE7","status":"investigating","updated_at":"2026-08-20T11:05:22Z"}]},{"id":"01M001KGNQT254Z1RWMMM2MZ9W","name":"High latencies observed for dubbing and voice cloning","status":"resolved","created_at":"2026-08-14T11:48:03Z","updated_at":"2026-08-14T12:34:41Z","resolved_at":"2026-08-14T12:34:41Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01M0048WX008SCR7D6TXAZJTKC","body":"This is resolved now","created_at":"2026-08-14T12:34:41Z","display_at":"2026-08-14T12:34:41Z","incident_id":"01M001KGNQT254Z1RWMMM2MZ9W","status":"resolved","updated_at":"2026-08-14T12:34:41Z"},{"id":"01M001KGNQ4C32GBF1TRG95AYS","body":"High latencies observed for dubbing and voice cloning","created_at":"2026-08-14T11:48:03Z","display_at":"2026-08-14T11:48:03Z","incident_id":"01M001KGNQT254Z1RWMMM2MZ9W","status":"investigating","updated_at":"2026-08-14T11:48:03Z"}]},{"id":"01KZTQRVD2H6VG5G6KT560ZVYB","name":"Vobiz numbers starting with 79 and 80 are observing carrier side issues which is causing drop in connectivity from 12 Aug, 14:25. We expect a resolution from them by 4:30PM","status":"resolved","created_at":"2026-08-12T10:20:00Z","updated_at":"2026-08-12T11:23:11Z","resolved_at":"2026-08-12T11:23:11Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KZTVCHRYQK2WF2BJ7J1SV037","body":"The carrier issue has been resolved now.","created_at":"2026-08-12T11:23:11Z","display_at":"2026-08-12T11:23:11Z","incident_id":"01KZTQRVD2H6VG5G6KT560ZVYB","status":"resolved","updated_at":"2026-08-12T11:23:11Z"},{"id":"01KZTQRVD2YK24QH7NREFWD75A","body":"For more details - \u003chttps://status.vobiz.ai/history\u003e","created_at":"2026-08-12T10:20:00Z","display_at":"2026-08-12T10:20:00Z","incident_id":"01KZTQRVD2H6VG5G6KT560ZVYB","status":"identified","updated_at":"2026-08-12T10:20:00Z"}]},{"id":"01KZEB69R8MAC244K3G3NXBG9P","name":"Intermittent model failures affecting calls ","status":"resolved","created_at":"2026-08-07T14:49:16Z","updated_at":"2026-08-07T14:49:49Z","resolved_at":"2026-08-07T14:29:00Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KZEB69R800YXEBEAS645WWJR","body":"We experienced intermittent failures in the calls due to errors from two of our models. Users might have encountered agents not responding in a few turns. The fix has been deployed and we will continue to monitor. We apologise for the inconvenience caused.\n","created_at":"2026-08-07T14:49:16Z","display_at":"2026-08-07T14:29:00Z","incident_id":"01KZEB69R8MAC244K3G3NXBG9P","status":"resolved","updated_at":"2026-08-07T14:49:16Z"},{"id":"01KZEB69R8PZP7RYFSHVXQJNHM","body":"We are currently experiencing intermittent request failures affecting calls. Users may encounter agents not responding or calls failing to connect. Our team is actively investigating and we will share an update within 30 minutes.","created_at":"2026-08-07T14:49:16Z","display_at":"2026-08-07T13:47:00Z","incident_id":"01KZEB69R8MAC244K3G3NXBG9P","status":"investigating","updated_at":"2026-08-07T14:49:16Z"}]},{"id":"01KZ3RZ1881NEF4CTKXJQAEV2V","name":"Content Agents and Dubbing API are experiencing issues","status":"resolved","created_at":"2026-08-03T12:18:19Z","updated_at":"2026-08-03T12:27:19Z","resolved_at":"2026-08-03T12:27:19Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KZ3SFG38MKYWCE7TBWYXZFF5","body":"This is resolved","created_at":"2026-08-03T12:27:19Z","display_at":"2026-08-03T12:27:19Z","incident_id":"01KZ3RZ1881NEF4CTKXJQAEV2V","status":"resolved","updated_at":"2026-08-03T12:27:19Z"},{"id":"01KZ3RZ18817AANWF6DB1GKSSG","body":"Dubbing and voice cloning are temporarily unavailable. All other APIs are unaffected.","created_at":"2026-08-03T12:18:19Z","display_at":"2026-08-03T12:18:19Z","incident_id":"01KZ3RZ1881NEF4CTKXJQAEV2V","status":"investigating","updated_at":"2026-08-03T12:18:19Z"}]},{"id":"01KYCXPJ8WFBCJT2G434KVRXEZ","name":"Degraded API Performance","status":"resolved","created_at":"2026-07-25T15:18:32Z","updated_at":"2026-07-25T17:18:54Z","resolved_at":"2026-07-25T17:18:54Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KYD4JYDF8RFZQGCAG8DGN3N5","body":"The connectivity issues affecting our services have been resolved. All systems are now operating normally. We apologize for any disruption this may have caused and thank you for your patience.","created_at":"2026-07-25T17:18:54Z","display_at":"2026-07-25T17:18:54Z","incident_id":"01KYCXPJ8WFBCJT2G434KVRXEZ","status":"resolved","updated_at":"2026-07-25T17:18:54Z"},{"id":"01KYCXPJ8WGSA7EAKB0YW413WR","body":"We are currently investigating reports of degraded performance and intermittent connectivity issues affecting some of our services. Our team is actively looking into this and will provide updates shortly. We apologize for the inconvenience.","created_at":"2026-07-25T15:18:33Z","display_at":"2026-07-25T15:18:32Z","incident_id":"01KYCXPJ8WFBCJT2G434KVRXEZ","status":"investigating","updated_at":"2026-07-25T15:18:33Z"}]},{"id":"01KYA29Y82EBJRJCJQRCQ8G4TT","name":"Elevated Latency and Intermittent Request Failures","status":"resolved","created_at":"2026-07-24T12:41:18Z","updated_at":"2026-07-24T14:46:28Z","resolved_at":"2026-07-24T14:46:28Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KYA9F41341K8WDAEHYFMN7BG","body":"The upstream network issue has been fully resolved, and latency and error rates across all affected services have returned to normal. All APIs are operating as expected.\n\nWe appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-07-24T14:46:28Z","display_at":"2026-07-24T14:46:28Z","incident_id":"01KYA29Y82EBJRJCJQRCQ8G4TT","status":"resolved","updated_at":"2026-07-24T14:46:28Z"},{"id":"01KYA29Y82P1XA9E22WE2ZFWXY","body":"We are currently experiencing service degradation due to a network issue with one of our upstream infrastructure providers. Users may encounter elevated latency or intermittent request failures. Our team is actively monitoring the situation and working with the vendor to resolve the issue.","created_at":"2026-07-24T12:41:18Z","display_at":"2026-07-24T12:41:18Z","incident_id":"01KYA29Y82EBJRJCJQRCQ8G4TT","status":"investigating","updated_at":"2026-07-24T12:59:26Z"}]},{"id":"01KY7S28F1T592R2XQRD6MXE2B","name":"Elevated Latency and Intermittent Request Failures","status":"resolved","created_at":"2026-07-23T15:21:21Z","updated_at":"2026-07-23T15:34:42Z","resolved_at":"2026-07-23T15:34:42Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KY7STPSGJTBH1VZ93FB7D4J0","body":"The upstream network issue has been fully resolved, and latency and error rates across all affected **Speech To Text** services have returned to normal. All APIs are operating as expected.\n\nWe appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-07-23T15:34:42Z","display_at":"2026-07-23T15:34:42Z","incident_id":"01KY7S28F1T592R2XQRD6MXE2B","status":"resolved","updated_at":"2026-07-23T15:34:42Z"},{"id":"01KY7S28F1R9QYMG79KJ7QFHHS","body":"We are currently experiencing service degradation due to a network issue with one of our upstream infrastructure providers. Users may encounter elevated latency or intermittent request failures. Our team is actively monitoring the situation and working with the vendor to resolve the issue.","created_at":"2026-07-23T15:21:21Z","display_at":"2026-07-23T15:21:21Z","incident_id":"01KY7S28F1T592R2XQRD6MXE2B","status":"investigating","updated_at":"2026-07-23T15:21:21Z"}]},{"id":"01KXZ15RCFTR4B10400CRMREEV","name":"Elevated Latency and Intermittent Request Failures","status":"resolved","created_at":"2026-07-20T05:49:54Z","updated_at":"2026-07-20T09:09:28Z","resolved_at":"2026-07-20T08:40:00Z","impact":"critical","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KXZCK5QB0TM9Y6PXY15DFXQ6","body":"The upstream network issue has been fully resolved, and latency and error rates across all affected **Speech To Text** services have returned to normal. All APIs are operating as expected.\n\nWe appreciate your patience while we worked to resolve this. If you continue to experience any issues, please reach out to our support team.","created_at":"2026-07-20T09:09:28Z","display_at":"2026-07-20T08:40:00Z","incident_id":"01KXZ15RCFTR4B10400CRMREEV","status":"resolved","updated_at":"2026-07-20T09:09:43Z"},{"id":"01KXZ15RCFEJ4Y9F7BG3ZSQ9P7","body":"We are currently experiencing service degradation due to a network issue with one of our upstream infrastructure providers. Users may encounter elevated latency or intermittent request failures. Our team is actively monitoring the situation and working with the vendor to resolve the issue.","created_at":"2026-07-20T05:49:54Z","display_at":"2026-07-20T05:20:00Z","incident_id":"01KXZ15RCFTR4B10400CRMREEV","status":"identified","updated_at":"2026-07-20T05:50:09Z"}]},{"id":"01KTR28SZW79MK5FW3W403WAV2","name":"Degraded API Performance","status":"resolved","created_at":"2026-06-10T06:07:16Z","updated_at":"2026-06-10T06:48:41Z","resolved_at":"2026-06-10T06:48:41Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KTR4MMN0C63HV2C2KA62MT26","body":"The connectivity issues affecting our services have been resolved. All systems are now operating normally. We apologize for any disruption this may have caused and thank you for your patience.\n\n ","created_at":"2026-06-10T06:48:41Z","display_at":"2026-06-10T06:48:41Z","incident_id":"01KTR28SZW79MK5FW3W403WAV2","status":"resolved","updated_at":"2026-06-10T06:48:41Z"},{"id":"01KTR28SZWHTSF43ZFS2Y4GQ12","body":"We are currently investigating reports of degraded performance and intermittent connectivity issues affecting some of our services. Our team is actively looking into this and will provide updates shortly. We apologize for the inconvenience.","created_at":"2026-06-10T06:07:16Z","display_at":"2026-06-10T05:20:00Z","incident_id":"01KTR28SZW79MK5FW3W403WAV2","status":"investigating","updated_at":"2026-06-10T06:08:01Z"}]},{"id":"01KSJCZ5YKJ1P6EW733VZ1P5H6","name":"Chat Completion API affected","status":"resolved","created_at":"2026-05-26T15:03:06Z","updated_at":"2026-05-27T05:42:01Z","resolved_at":"2026-05-27T05:42:01Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KSKZ8GSYMJ8KRX7MSKYB719X","body":"Users should be able to make calls now.","created_at":"2026-05-27T05:42:01Z","display_at":"2026-05-27T05:42:01Z","incident_id":"01KSJCZ5YKJ1P6EW733VZ1P5H6","status":"resolved","updated_at":"2026-06-03T06:02:47Z"},{"id":"01KSJCZ5YK9G1W8N4PD19HKQ0P","body":"We're currently experiencing failures on the Chat Completion API due to an issue with the underlying model. Our team is actively working on a resolution. We'll share another update as soon as we have more information.","created_at":"2026-05-26T15:03:06Z","display_at":"2026-05-26T15:03:06Z","incident_id":"01KSJCZ5YKJ1P6EW733VZ1P5H6","status":"identified","updated_at":"2026-05-26T15:03:06Z"}]},{"id":"01KSHMXEMXK6JM628GCDFS2DKQ","name":"Elevated latencies","status":"resolved","created_at":"2026-05-26T08:02:44Z","updated_at":"2026-06-03T05:58:34Z","resolved_at":"2026-05-26T17:58:00Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KT60ZV1MTR3C71E7K8T0K4M0","body":"All APIs are operational now","created_at":"2026-06-03T05:58:34Z","display_at":"2026-05-26T17:58:00Z","incident_id":"01KSHMXEMXK6JM628GCDFS2DKQ","status":"resolved","updated_at":"2026-06-03T05:58:55Z"},{"id":"01KSJQ9HB4BYGFCFAF76F6KY7G","body":"The incident has been resolved and APIs are functional now.\n\nWe’re continuing to monitor the services closely to ensure stability. Thank you for your patience and understanding.","created_at":"2026-05-26T18:03:32Z","display_at":"2026-05-26T17:11:00Z","incident_id":"01KSHMXEMXK6JM628GCDFS2DKQ","status":"monitoring","updated_at":"2026-05-26T18:05:02Z"},{"id":"01KSHY93Z1ES0TKZQZMXPD9GBX","body":"We're currently experiencing intermittent failures on APIs due to model unavailability. \nOur team has identified the issue and is actively working on a resolution. \n\nWe'll share another update as soon as we have more information.","created_at":"2026-05-26T10:46:23Z","display_at":"2026-05-26T10:46:23Z","incident_id":"01KSHMXEMXK6JM628GCDFS2DKQ","status":"identified","updated_at":"2026-05-26T10:46:23Z"},{"id":"01KSHMXEMXJGKRHXFGA0RYF48B","body":"We're currently observing elevated latencies on our APIs. Our team has identified the issue and is actively investigating. We'll share another update as soon as we have more information.","created_at":"2026-05-26T08:02:44Z","display_at":"2026-05-26T08:02:44Z","incident_id":"01KSHMXEMXK6JM628GCDFS2DKQ","status":"identified","updated_at":"2026-05-26T08:02:58Z"}]},{"id":"01KS7216NCWWYQJ7H99QF9B60M","name":"Elevated latency on our APIs","status":"resolved","created_at":"2026-05-22T05:20:20Z","updated_at":"2026-05-22T09:09:34Z","resolved_at":"2026-05-22T09:09:34Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KS7F4YT55JJRBH055NNM8J7Z","body":"All models and APIs are fully up and running. Systems have returned to normal operating conditions, and we are monitoring performance closely. Thank you for your patience.","created_at":"2026-05-22T09:09:34Z","display_at":"2026-05-22T09:09:34Z","incident_id":"01KS7216NCWWYQJ7H99QF9B60M","status":"resolved","updated_at":"2026-05-22T09:09:34Z"},{"id":"01KS7C6HGR4BCMP8AZ8WZ33V3K","body":"We are currently experiencing a outage affecting all model APIs. API requests are failing intermediately. Affected services include Speech-to-Text, Text-to-Speech, Translation, Transliteration, and all other model endpoints.","created_at":"2026-05-22T08:18:00Z","display_at":"2026-05-22T08:18:00Z","incident_id":"01KS7216NCWWYQJ7H99QF9B60M","status":"identified","updated_at":"2026-05-22T08:18:00Z"},{"id":"01KS7216NC8D0DT2BPCXWGJBBV","body":"We're currently seeing higher-than-usual latency on our Speech-to-Text and Text-to-Speech APIs. Requests are still going through, but responses may be slower than normal.\n\nWe've identified a network-level issue affecting one of our infrastructure providers and are actively working with them to resolve it. We'll share an update shortly.","created_at":"2026-05-22T05:20:20Z","display_at":"2026-05-22T05:20:20Z","incident_id":"01KS7216NCWWYQJ7H99QF9B60M","status":"identified","updated_at":"2026-05-22T05:20:20Z"}]},{"id":"01KR39SW65BEVTV2R5Z1FTNEBN","name":"Degraded Performance – Text to Speech (TTS)","status":"resolved","created_at":"2026-05-08T08:03:29Z","updated_at":"2026-05-08T08:37:16Z","resolved_at":"2026-05-08T08:37:16Z","impact":"minor","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KR3BQQJD5EB0A2KY2NG7NAAS","body":"We have successfully resolved the issue impacting TTS requests. All services are now operating normally, and we are continuing to monitor the situation to ensure stability.","created_at":"2026-05-08T08:37:16Z","display_at":"2026-05-08T08:37:16Z","incident_id":"01KR39SW65BEVTV2R5Z1FTNEBN","status":"resolved","updated_at":"2026-05-08T08:37:16Z"},{"id":"01KR39SW652VV06A7QHXDTGHN7","body":"We are currently experiencing degraded performance with our Text to Speech (TTS) services affecting a subset of users. A temporary mitigation has been deployed, and the team is actively working on a permanent fix.\n\nWe will continue to share updates as we make progress.","created_at":"2026-05-08T08:03:29Z","display_at":"2026-05-08T07:01:00Z","incident_id":"01KR39SW65BEVTV2R5Z1FTNEBN","status":"investigating","updated_at":"2026-05-08T08:04:30Z"}]},{"id":"01KP5XG1MM64XXG4CWS9HHVNQH","name":"Issue Affecting Speech-to-Text Batch Processing","status":"resolved","created_at":"2026-04-14T11:54:43Z","updated_at":"2026-04-14T11:57:15Z","resolved_at":"2026-04-14T11:57:15Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KP5XMNMW025VT4PMZ5YXAJEJ","body":"The issue impacting the Speech-to-Text Batch API has been resolved. Batch processing is functioning normally, and all systems are fully operational.\n\n ","created_at":"2026-04-14T11:57:15Z","display_at":"2026-04-14T11:57:15Z","incident_id":"01KP5XG1MM64XXG4CWS9HHVNQH","status":"resolved","updated_at":"2026-04-14T11:57:15Z"},{"id":"01KP5XJMWYA246CAFC782ENRS2","body":"We’ve implemented a fix for the issue affecting the Speech-to-Text Batch API. Performance has improved, and we are continuing to monitor the system closely.\n\n ","created_at":"2026-04-14T11:56:09Z","display_at":"2026-04-14T10:00:00Z","incident_id":"01KP5XG1MM64XXG4CWS9HHVNQH","status":"monitoring","updated_at":"2026-04-14T11:56:29Z"},{"id":"01KP5XG1MMAG03G2BEZFGB8DNE","body":"Some users may experience delays or failures with the Speech-to-Text Batch API. All other Speech-to-Text services are working as expected. We’re actively working on resolving this and will share updates soon.\n\n ","created_at":"2026-04-14T11:54:43Z","display_at":"2026-04-14T07:00:00Z","incident_id":"01KP5XG1MM64XXG4CWS9HHVNQH","status":"investigating","updated_at":"2026-04-14T11:55:02Z"}]},{"id":"01KNBCB25N0Z4XPWEM36AGB8CT","name":"High Load on Inference Servers","status":"resolved","created_at":"2026-04-04T04:34:39Z","updated_at":"2026-04-04T05:44:27Z","resolved_at":"2026-04-04T05:20:00Z","impact":"critical","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01KNBGAVRR0BDDYW9A2B59GWJS","body":"All systems are now fully operational and performing at normal capacity. The high load issue has been resolved and we have confirmed stable performance across Speech To Text, Text To Speech, Text, and Chat services. We apologize for the inconvenience.","created_at":"2026-04-04T05:44:27Z","display_at":"2026-04-04T05:20:00Z","incident_id":"01KNBCB25N0Z4XPWEM36AGB8CT","status":"resolved","updated_at":"2026-04-04T05:44:56Z"},{"id":"01KNBCS5BSH8BZMVJEC79JMRMP","body":"Services are back up and operational. We are continuing to monitor as systems recover — some users may notice reduced performance or intermittent slowness while we return to full capacity.\n\nDashboard is temporarily down.","created_at":"2026-04-04T04:42:21Z","display_at":"2026-04-04T04:40:00Z","incident_id":"01KNBCB25N0Z4XPWEM36AGB8CT","status":"monitoring","updated_at":"2026-04-04T04:54:19Z"},{"id":"01KNBCB25NMPMN6NGE5RRYDNVS","body":"Our model serving infrastructure is experiencing unusually high demand, leading to degraded response times and intermittent errors for some users. All services may be affected.\nWe are scaling capacity and will provide updates as the situation develops.\n\n ","created_at":"2026-04-04T04:34:39Z","display_at":"2026-04-04T04:07:00Z","incident_id":"01KNBCB25N0Z4XPWEM36AGB8CT","status":"investigating","updated_at":"2026-04-04T04:35:26Z"}]},{"id":"01K7Q2NRT7NCXJ9585YBT7F7BN","name":"The Bulbul TTS model experienced an unexpected downtime","status":"resolved","created_at":"2025-10-16T17:56:52Z","updated_at":"2026-03-12T18:15:33Z","resolved_at":"2025-10-16T12:25:00Z","impact":"major","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01K7Q2NRT7KPAFCYRFDYATSY00","body":"The Bulbul V2 TTS model downtime has been fully resolved. Service has been restored, and all text-to-speech requests are now processing normally.","created_at":"2025-10-16T17:56:52Z","display_at":"2025-10-16T12:25:00Z","incident_id":"01K7Q2NRT7NCXJ9585YBT7F7BN","status":"resolved","updated_at":"2025-10-16T17:56:52Z"},{"id":"01K7Q2NRT79VFZKP8XN5RGAB80","body":"The **Bulbul V2 TTS model** experienced an unexpected downtime, causing interruptions in text-to-speech generation requests","created_at":"2025-10-16T17:56:52Z","display_at":"2025-10-16T12:05:00Z","incident_id":"01K7Q2NRT7NCXJ9585YBT7F7BN","status":"identified","updated_at":"2025-10-16T17:56:52Z"}]},{"id":"01K6DM19ADP8N1DSHZT0G5W7MC","name":"TTS: Model was overloaded and stopped responding.","status":"resolved","created_at":"2025-09-30T15:32:09Z","updated_at":"2026-03-12T18:15:33Z","resolved_at":"2025-09-30T14:10:00Z","impact":"critical","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01K6DM19AD008WXZ1C75W58H49","body":"TTS: Model was overloaded and stopped responding.","created_at":"2025-09-30T15:32:09Z","display_at":"2025-09-30T14:10:00Z","incident_id":"01K6DM19ADP8N1DSHZT0G5W7MC","status":"resolved","updated_at":"2025-09-30T15:32:09Z"},{"id":"01K6DM19ADTTQW8MAT20KXD1DV","body":"TTS: Model was overloaded and stopped responding.","created_at":"2025-09-30T15:32:09Z","display_at":"2025-09-30T14:10:00Z","incident_id":"01K6DM19ADP8N1DSHZT0G5W7MC","status":"identified","updated_at":"2025-09-30T15:32:09Z"}]},{"id":"01K56T513SK72BWHP5497XC6S8","name":"Sarvam API models are currently unavailable. Our team is investigating the issue.","status":"resolved","created_at":"2025-09-15T13:48:40Z","updated_at":"2026-03-12T18:15:33Z","resolved_at":"2025-09-15T14:06:00Z","impact":"critical","page_id":"01K4CEZSKE3JFA09Q9ABY5YV7Q","incident_updates":[{"id":"01K56WE2DDQN68V3V1YPAKQM8E","body":"All Sarvam API models are now fully operational.","created_at":"2025-09-15T14:28:33Z","display_at":"2025-09-15T14:06:00Z","incident_id":"01K56T513SK72BWHP5497XC6S8","status":"resolved","updated_at":"2025-09-15T14:31:23Z"},{"id":"01K56VJDVBEST63XSGXTZ15BY7","body":"Some Sarvam Model APIs are now operational, while others may still be affected. We have implemented a fix and are monitoring system stability closely.","created_at":"2025-09-15T14:13:28Z","display_at":"2025-09-15T14:05:00Z","incident_id":"01K56T513SK72BWHP5497XC6S8","status":"monitoring","updated_at":"2025-09-15T14:30:49Z"},{"id":"01K56TCAN86R9J44D6EHVNA646","body":"We have identified the issue causing downtime in Sarvam APIs (STT, TTS, and Text). Our team is working on a fix to restore services as quickly as possible.","created_at":"2025-09-15T13:52:39Z","display_at":"2025-09-15T13:49:00Z","incident_id":"01K56T513SK72BWHP5497XC6S8","status":"identified","updated_at":"2025-09-15T14:30:34Z"},{"id":"01K56T513SAT29542T3K2X2NVS","body":"We are investigating the root cause of this downtime and working to restore services as quickly as possible.","created_at":"2025-09-15T13:48:40Z","display_at":"2025-09-15T13:48:40Z","incident_id":"01K56T513SK72BWHP5497XC6S8","status":"investigating","updated_at":"2025-09-15T13:48:40Z"}]}]}